Q: How does this work? Through Get A Quote, send us a link of the item(s) you would like to purchase. We will send you an estimated quote in USD within 2 business days. If you are OK with the quote, please make payment to our Paypal account provided. We will then try to purchase the item for you. Only if the item becomes unavaliable, or if we are unable to purchase the item, will we issue you a full refund.
Once we purchase and obtain the item, we will be able to provide you with the actaul shipping cost based on the shipping box dimensions and weight. If the actual shipping cost is less than what we had quoted, we will issue you a refund on the differences. If the actual shipping cost is more than what we had quoted. please submit the differences to our Payal account.
We will ship the package within 2 business days to the address you provide us. We will send you an online tracking number once the item is shipped.
Wait for the item to arrive..... then ENJOY!
Q: Do you charge a service fee on the shipping cost? No, we do not. We will send you a photo of the shipping receipt once the package is shipped. You can estimate the shipping cost here.
Q: Do you combine ship? Yes!
Q: What is your Paypal account? We will provide it in our quote.
Q: Are my packages traceable online ? Yes, we will provide you with a tracking number and an online link for tracking once the package is shipped
Q: What type of payment do you accept? We currently only accept Paypal. Quotes will be provided is USD only.
Q: What carrier do you use to ship your parcels? We currently ship by Postal Services (Chunghwa Post) or Fedex.
Q: What languages do you speak We are fluent in English, and of course, Mandarin and Taiwanese
Q: What is the guideline you use to calculate your service fee? In general, we use the below table to calculate service fee. However, we may charge some extra fee if an item requires additional manual process to purchase. For example, the seller only accepts face to face transaction. We will provide a detailed quote once we receive your inquiry. Item value (excluding shipping) @ Service Fee $0.01 to $99.99 @ $25 $100.00 to $199.99 @ $40 $200 to $ 299.99 @$50 $300 to $ 399.99 @ $60 $400 and above @ Please contact us